All our characters are shipped in plastic poly bags to keep them clean. However, shipping seems to affect Sun more than the other characters. His super fluffy coat tends to get a little matted down by the plastic. But don’t worry, he bounces right back. I’ve included two videos of techniques to groom your Sun.
1. Remove Sun from plastic bag
2. Shake vigorously
1. Remove from plastic as in Method 1
2. Dribble back and forth like a basketball